Mastering communication is the most profitable investments one can make when considering education. As Peter Drucker stated, in regards to the new information worker, the most valuable asset a worker brings to a company is the ability to clearly communicate with others that may not share his/her own ideas and ideals.
Picture this: you can hire a very talented designer in the U.S. for $40-55 per hour. She is almost as talented as the Indian designer that charges $10-15. But because of cultural differences and a lack of clearly stated goals, the Indian designer’s project outcome is miles apart from what you had envisioned.
If you’re able to describe terms and milestones extra clearly, and specify details with attention, even if it takes more of your time initially, you’d end up saving $30 per hour.
As the projects become more expensive, and the number of pieces involved increase, those $30 per hour quickly become $130, $300, or even $1000 per hour. If you’re able to describe exactly what you want and exactly what each piece involved needs to do, you save incredible amounts of time and money by avoiding back-and-forth corrections and revisions.
The same applies to every aspect of your life – imagine if your wife complains that you’re working too late one day; you reply, in an angry tone, that you’re working late to pay for her day at the Spa. Now, you’re both clearly upset and guess what – both wrong. As a good communicator, you need to be able to understand the message behind the message – she really wants your company/she is really tired/she is jealous – and knowing so makes your answer more suitable – “I totally understand honey – I’ll make it up to you tomorrow”.
Communication is the means to any end.